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The art & science of email cadence

“Another email? Really?”

That familiar sigh of email fatigue resonates with everyone. Email cadence is more than just a sending schedule for marketers; it's about ensuring your brand's presence in the inbox is anticipated and valued, not ignored. It's a strategic blend of data-driven insights and a deep understanding of your audience.

For Mythic and our clients, mastering email cadence transforms customer relationship management (CRM) efforts into tangible engagement and a demonstrable return on investment (ROI). Our approach ensures every email is a strategic, purpose-driven connection designed to deepen relationships, drive conversions, and move customers beyond the 'unsubscribe' reflex.

So, how do you build an email strategy that consistently delivers value without becoming a nuisance? Here are the cornerstones of crafting an email cadence that truly adds value for consumers:

  • Audience segmentation for tailored messaging: Your audience isn't uniform. In a crowded inbox, analyzing behaviors, preferences, and journey stages allows for highly relevant messages and content. This precision yields clear results: segmented email marketing campaigns can increase revenue by 760%.
  • Optimal timing for peak engagement: Knowing when to send is as critical as what to send. While Mailchimp's benchmarks, revealing an average 0.22% unsubscription rate, underscore the need for careful frequency management, optimal timing and frequency vary by industry and brand. Therefore, leveraging client-specific CRM data is crucial to pinpoint peak subscriber receptivity, ensuring messages land when attention is highest for your audience and avoiding email fatigue from overwhelming volume.
  • Resonant content that connects: Beyond data, the art of email cadence lies in the resonance you create. Every email must answer: 'What’s in it for me?' Craft content that directly speaks to your audience’s needs, pain points, or aspirations, delivering genuine value at every touchpoint.
  • Intentional purpose in the customer journey: Each email must have a clear, strategic purpose within the broader consumer journey. Whether it's a welcome, nurturing follow-up, transactional confirmation, or re-engagement, every message should move the consumer toward a desired action or strengthen a brand’s relationship.
  • Valuing inbox trust through restraint: The most sophisticated skill in email marketing is recognizing the power of restraint. Prioritize quality over quantity, treading the fine line between helpful reminders and annoying intrusions. A robust preference center empowers subscribers to control frequency and content, building trust and fostering loyal engagement.

Mastering your email cadence isn't just about hitting send on a schedule. It’s cultivating a responsive CRM strategy that drives bottom-line impact, brand loyalty, and measurable growth.

At Mythic, we don’t just manage CRM systems; we orchestrate them. We transform complex data into compelling narratives, designing strategies that evolve customer relationships, fostering loyalty, retention, and significant value.


Ready to compose your brand’s next success story? Let’s discuss how Mythic can help you conduct the perfect email cadence. Connect with our strategic advisors today at newbiz@mythic.us.

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